Privacy Policy

Information We May Collect

When you contact us or place an order, we may collect information such as your name, company name, phone number, email address, delivery address, billing details, order information, artwork files, and messages related to your enquiry or order.

How We Use Your Information

We use your information only for business and service-related purposes, including:

• Responding to enquiries and quotation requests
• Processing and confirming your order
• Preparing artwork, production details, and order updates
• Arranging delivery, collection, or customer support
• Improving our products, website, and customer experience
• Sending order-related communication

Payment and Order Security

We take reasonable steps to keep your order information safe. For your protection, please avoid sending sensitive payment details by email or general messaging platforms. Payment should only be made through the official payment method or instructions provided by our team.

Sharing of Information

We do not sell or rent your personal information to third parties. We may only share necessary information with trusted service providers when required to complete your order, such as delivery partners, payment processors, or production-related support.

Artwork and Uploaded Files

Any logo, artwork, design file, or reference image you provide is used only for quotation, artwork preparation, production, and order-related communication. Please ensure that you have the right to use any artwork or logo submitted to us.

Marketing Communication

From time to time, we may send product updates, service information, or promotional offers that may be relevant to our customers. You may contact us anytime if you prefer not to receive such communication.

Data Accuracy and Retention

We may keep order and enquiry records for customer service, accounting, production reference, and business administration purposes. You may contact us if you need to update or correct your personal information.